Mental & Behavioral Health RCM

Mental & Behavioral Health RCM, handled by one person you can reach directly.

I’m Shehzad Waseem, an independent biller with 2+ years of experience in Mental & Behavioral Health RCM. I handle claims, denials and A/R for psychiatric nurse practitioners and behavioral health practices, and you work with me directly. I am HIPAA trained, so your patient information is handled with care.

Shehzad Waseem · Founder, WaseemRCM

Based in Pakistan · Working US Eastern hours · --:-- ET now

2+ yearsIndependent US billing
Behavioral healthCoding general billing misses
One billerSame person, every time
HIPAA trainedBAA signed before any access
Systems I’ve worked in
  • Kareo / Tebra
  • SimplePractice
  • TherapyNotes
  • Availity
  • Jopari
01 The problem

Where mental & behavioral health claims usually go wrong

Psychiatric coding is specific enough that general billing misses things. Scroll to watch one claim get checked, point by point, before it goes out.

01 / 06

Psychotherapy add-ons

90833 90836 90838 denied or paid wrong when they go out with an E/M.

How I fix itI check every E/M + add-on pair before it goes out, and appeal the ones paid wrong.
02 / 06

Evaluations

90791 90792 coded in a way the payer rejects.

How I fix itI code evaluations the way each payer expects, and correct and resubmit rejections.
03 / 06

Enrollment & scope

NPs denied for enrollment, credentialing or scope-of-practice reasons.

How I fix itI keep NP enrollment and payer rules in mind on every claim, and can help with enrollment.
04 / 06

Telehealth

Claims bounced over modifiers or place of service.

How I fix itI check each payer’s current modifier and place-of-service rules before the claim goes out.
05 / 06

Prior authorizations

Prior auths that nobody started early enough.

How I fix itI check what needs authorization before the visit and track approvals so nothing expires.
06 / 06

Aging A/R

Old claims in A/R that nobody followed up on.

How I fix itI follow up with payers on older unpaid claims so money doesn’t sit stuck.

Most of this is fixable. Good Mental & Behavioral Health RCM just takes someone checking claims before they go out and chasing them after.

Talk to Me About Your Claims
03 How we start

Low risk, from day one.

No long contract up front. We start by looking at your real claims, then prove it works with a pilot.

1

Free claims review

Send a few de-identified claims or a denial summary. I’ll show you where money may be slipping through.

Free · no obligation
2

30-day pilot

We check payer contracts allow offshore access, sign a BAA, and I start working your claims.

Starts after your free review
3

Ongoing billing

Claims, denials, A/R and prior auths handled every week, with a simple report every month.

Same biller, every time
Shehzad Waseem, mental and behavioral health medical biller
Behavioral health RCM 2+ yearsindependent biller HIPAA trained
04 About me

Focused on mental and behavioral health.

I’ve been an independent biller for 2+ years, working with US providers on claims, denials and A/R. I’ve worked in Kareo/Tebra, SimplePractice and TherapyNotes, with Availity and Jopari as clearinghouses. If your practice uses something else, I’ll learn it.

I focus on mental and behavioral health because the coding is specific enough that general billing misses things. I am HIPAA trained and treat patient privacy as part of the job.

When you message me, you get me, the same person every time.
Shehzad Waseem · Founder, WaseemRCM
05 Flat pricing

Collecting $10k+ a month? Pay one flat fee.

Percentage billing gets expensive as you grow. I offer a flat monthly price instead, so you know what billing costs before the month starts. We begin with a free claims review, and there’s no long contract.

Established practices

Month-to-month
  • Up to 100 claims a month$599
  • Up to 250 claims a month$1,199
  • More than 250Custom quote

What you get

  • Claim submission, payment posting and eligibility checks
  • Every denial reviewed within 1 business day
  • A/R follow-up and cleanup of older claims
  • A simple monthly report
  • Me, directly, every time
Get a Free Claims Review

No card needed. Send a few de-identified claims and I’ll show you where money may be slipping through.

A quick example

At about $32k collected a month, 6% comes to roughly $1,950. The flat price is $1,199, so you keep around $750 more.

These figures are only an example. I’ll run it on your real numbers in the review.

Terms

  • Month-to-month, with 30 days’ notice to cancel.
  • A BAA is signed before I see any patient data.
  • Credentialing help is quoted separately.
06 Working with someone in Pakistan

Offshore, but on your clock.

I’ll say it upfront: I’m in Pakistan, and I work US hours so you’re not waiting a day for a reply.

Before we start, we’ll check your payer contracts to make sure offshore access is allowed. Some payers restrict it, and I’d rather find that out in week one than in month three.

Karachi, Pakistan--:--
US Eastern--:--
  • I am HIPAA trained.
  • I sign a BAA before I see anything.
  • I only access what billing needs.
  • I use my own login, never a shared one.
  • I don’t keep patient data anywhere else.
07 Monthly report

One clear summary. No confusing dashboards.

Every month you’ll see exactly where your money is, and I’m happy to walk you through it on a call.

  • What was billed
  • What was paid
  • What was denied, and why
  • What’s still sitting in A/R
Monthly summaryExample practice · one month
Sample data
Billed142 claims
Paid121
Denied → being worked9
Still in A/R12
Repeat denials are flagged with the cause, so they stop happening.
08 FAQ

Questions practices ask me

Still have a question?

Message me on Instagram and you’ll get a reply from me, during US hours.

Instagram @waseemrcm2026 → (opens in a new tab)
01What does Mental & Behavioral Health RCM actually involve?
Revenue cycle management (RCM) is the money side of your practice. For mental and behavioral health, that means submitting claims, posting payments, following up on denials and unpaid claims, and checking eligibility. You focus on patients, and I make sure the claims behind those visits get paid correctly.
02Which CPT codes do you work with?
Mainly the psychiatric codes: 90791 and 90792 for evaluations, E/M codes for medication management, and the psychotherapy add-ons (90833, 90836, 90838). I also handle telehealth claims. If your coding has a question I’m not sure about, I’ll flag it rather than guess.
03Do you bill for PMHNPs?
Yes, that’s my main focus. NPs run into their own issues with enrollment, credentialing and payer rules, and I keep those in mind when I check claims.
04How do you handle prior authorizations?
I check whether a service needs authorization before the visit, send the request, follow up with the payer and track the approval so nothing expires unnoticed.
05Can you bill telehealth sessions?
Yes. I check each payer’s current rules for modifiers and place of service, since these differ by payer and change often, before the claim goes out.
06What happens when a claim is denied?
I find the reason, correct the error and resubmit or appeal. If the same denial keeps coming up, I tell you what’s causing it so it stops happening.
07Will outsourcing save me money compared to hiring in-house?
Often it can, because you skip salary, training and software costs for a biller. Whether it makes sense for you depends on your volume and payer mix. After a free review I’ll give you an honest view, even if the answer is that it isn’t worth it yet.
08Do you work with practices that already have billing software?
Yes. I’ve worked in Kareo/Tebra, SimplePractice and TherapyNotes, and have sent claims through Availity and Jopari. If you use something else, I’ll learn it.
09How do you protect patient information?
I am HIPAA trained, and I sign a BAA before I see any patient information. I only access what billing needs, and I use my own login (never a shared one). I don’t keep patient data anywhere else.
10How quickly can we start?
It depends on how quickly I get access to your system and what your current setup looks like. We start with a free review, then a 30-day pilot if it makes sense.
11Do you handle credentialing?
Credentialing isn’t my main service, but I can help when it’s part of what you need. That can include gathering the required information, preparing and submitting payer enrollment applications, and following up on their status. Since enrollment affects how and when your claims get paid, I’m happy to make sure it’s set up correctly. Tell me what you need during the free review and we’ll go from there.
12What reports will I get?
A simple monthly summary: what was billed, what was paid, what was denied, and what’s still sitting in A/R. No confusing dashboards, and I’m happy to walk you through it on a call.
10 Get in touch

Find out where your money is slipping through.

Send me a few de-identified claims and I’ll tell you where money may be slipping through in your Mental & Behavioral Health RCM. It’s free and there’s no obligation.

  • Where payments are held upDenial patterns, coding issues and aging A/R.
  • What’s fixable, and howClear next steps, not a sales pitch.
  • An honest viewEven if the answer is that outsourcing isn’t worth it yet.

Request your free review

Takes under a minute. I work US Eastern hours, so you won’t wait a day for a reply.

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  • Free
  • No obligation
  • HIPAA trained
  • BAA signed before any access

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I’ll reply during US Eastern hours.

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